![]() Talk about shooting yourself in the foot. Additionally, they place 5% of the transaction on your credit card until they receive payment which means I have to contest that charge on my statement because this business is not getting one dime more from me. I am already out $40 worth of fees due to their negligence and they still won't make this right. Mind you, these people do not take personal or cashier checks and they charge a draconian amount if it's put on your credit card. Having just contacted them on the phone, I wired the money to their old account and it, of course, failed. I have purchased upwards of $90,000 worth of precious metals from this dealer when they failed to give me the correct wiring information in order to PAY them for my most current order. They are made by them who work in this stupid business!!! Stay away from these crooks they don't deserve your business. They hold my money for that long and after they see the increase of silver decided to cancel so they could sell it for higher I bet. She just simply said sorry we can not give you any information and just hang up. I said this is me speaking and her response was even worse. A lady answered the phone and asked about my name. This was kinda rude so I asked for a supervisor or owner to know more why this purchase is not going through. I contacted them and they were telling me bunch of lies that they can't do anything about it and I can no longer make business with them. I locked the price when silver was 15.20 and before receiving this email silver went up to 15.86. I went to the bank to see if there was any restriction on my account but no everything seemed fine on my end. We apologize for any inconvenience this may cause." ![]() We will be refunding your card for the full amount. Unfortunately your credit card did not pass the verification by our security department and we have cancelled this purchase. After 5 days of my purchase I receive an email saying "This email is in regard to order 360434. I checked with the bank and the purchase went through smoothly. I was exited for my purchase and I was waiting to receive my billions. I get a phone call to confirm my transaction and went very smooth. I made a purchase of 60 Troy ounces of silver couple of days ago and paid with a card.
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